Spare parts and components
Most machines that get scrapped have one thing wrong with them: a hinge, a charging port, a fan. Parts like that can be replaced, and the EU repair directive obliges manufacturers not to block the use of used and compatible spare parts.
Most machines that get replaced have one thing wrong with them. A hinge that has torn loose, or a charging port worn out by five years of the same cable. That is the kind of thing that decides whether a machine has three more years in it or goes on a shelf.
What do we do?
- We work out which part has failed before ordering anything.
- We say so if the part costs more than the machine is worth.
What do we need from you?
- Model and serial number.
- A description of what happens — and when it happens.
Other repairs
All repairs
What the sources say
The directive entered into force on 30 July 2024 and applies in the member states from 31 July 2026. Manufacturers may not impede independent repairers from using original, second-hand, compatible or 3D-printed spare parts.
EUR-Lex, 2024
Sources
- 01Directive (EU) 2024/1799 on common rules promoting the repair of goods
EUR-Lex, 2024 · Read
The directive entered into force on 30 July 2024 and applies in the member states from 31 July 2026. Manufacturers may not impede independent repairers from using original, second-hand, compatible or 3D-printed spare parts.
Let us find the right solution for you
Tell us about your situation and we will come back with a concrete proposal — no obligation and no sales pitch.
The people you will be talking to
Ismail Masoumabadi
Network Security & International Sales Management
Mehdi
Sales Advisory & Head of Marketing and Sales